Troubleshooting Your Trimlight
Permanent Lighting System

Smart Phone Enabled ​Permanent Holiday Lights

As is with all technology, some systems need periodic maintenance and other minor tweaks. Because each system is so drastically different and not built in a factory. The system can experience hiccups that my need some tweaking from the technician to ensure proper voltage and other aspects. Use this guide to answer a few questions:

Which system do you use?

Click on the picture of the app you use.

Select Plus

WiFi-104

Troubleshooting The Lights

Select Plus

WiFi-104

Troubleshooting The Lights

Troubleshooting

Select Plus Troubleshooting

Before diving into Troubleshooting your controller. Please watch this short video to better explain the difference between multiple WIFI signals that can be used with your Trimlight System.

A Video To Better Understand How Our Different Wifi Systems Can Work

Troubleshooting

Select Plus Troubleshooting

Before diving into Troubleshooting your controller. Please watch this short video to better explain the difference between multiple WIFI signals that can be used with your Trimlight System.

A Video To Better Understand How Our Different Wifi Systems Can Work

Troubleshooting on Trimlight Network

Troubleshooting The Controller Connected To A Personal Network

Connecting Your Trimlight System To Your Personal Wifi Network

  • A few things could be happening:

    1) Make sure the signal is a 2.4G wifi signal that you are connecting trying to pair with. A 5G network will not pair with our controller.

    2) You may have a weak home network signal out where the controller is located. Use a booster to boost the signal or use the Trimlight signal alone.

    3) Unfortunately, some routers have a strict protocol that won’t allow a Trimlight system to pair with it. In these instances, we suggest using the Trimlight signal. 

Troubleshooting

Trimlight WiFi-104 Troubleshooting

If rebooting your device has corrected any connection issues but the lights are still not responding. Please follow the next video to pair the controllers up to the Wifi-104

Troubleshooting

Trimlight WiFi-104 Troubleshooting

If rebooting your device has corrected any connection issues but the lights are still not responding. Please follow the next video to pair the controllers up to the Wifi-104

  • A few things could be happening:

    1) Make sure the signal is a 2.4G wifi signal that you are connecting trying to pair with. A 5G network will not pair with our controller.

    2) You may have a weak home network signal out where the controller is located. Use a booster to boost the signal or use the wifi-104 signal alone.

    3) Unfortunately, some routers have a strict protocol that won’t allow a Wifi-104 system to pair with it. In these instances, we suggest using the Wifi-104 signal alone.

Troubleshooting the Wifi-104 system

Detailed instructions on understanding the timer function.

If you are still having problems, please contact the local dealer that originally serviced the system.

A different way to decorate your House During the Holidays With Permanent & Programmable Year-Round Lighting for Every Occasion In Puyallup

​(425) 441-3234

A different way to decorate your House During the Holidays With Permanent & Programmable Year-Round Lighting for Every Occasion In Puyallup

​(425) 441-3234

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Troubleshooting
Troubleshooting
Troubleshooting
Troubleshooting

Trimlight continues to innovate and develop new and improved products every year. Trimlight’s goal is to light up America and eventually the world with our permanent, programmable lighting that can be customized for every holiday and special occasion all year, every year!

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